Terms & conditions
Last updated: 28/12/2025
Website: https://iexpertmarket.co.uk
Welcome to iExpert Market. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our website.
1. About Us
iExpert Market
Website: https://iexpertmarket.co.uk
Email: support@iexpertmarket.co.uk
We specialise in the sale of new, used, and refurbished electronic devices, including mobile phones, tablets, laptops, MacBooks, and related accessories.
2. Eligibility to Purchase
To place an order on our website, you must:
- Be at least 18 years old
- Be legally capable of entering into a binding contract
- Provide accurate and complete information during checkout
3. Products & Descriptions
We make every effort to ensure product descriptions, images, and specifications are accurate.
However:
- Images are for illustration purposes only
- Minor variations may occur
- Cosmetic condition will vary for used and refurbished devices, as clearly stated on product listings
Cosmetic wear consistent with the listed condition grade does not constitute a fault.
4. Pricing & Payment
- All prices are displayed in GBP (£)
- Prices include VAT where applicable
- Payment must be made in full before dispatch
We reserve the right to:
- Correct pricing errors
- Cancel orders affected by incorrect pricing
Accepted payment methods are displayed at checkout.
5. Order Acceptance & Cancellation
An order is not considered accepted until:
- Payment is successfully processed
- You receive an order confirmation email
We reserve the right to refuse or cancel an order if:
- Payment is declined
- The item is out of stock
- Fraud or misuse is suspected
6. Delivery
- Delivery times are estimates only
- We are not responsible for delays caused by couriers or events beyond our control
Risk of loss or damage passes to you upon successful delivery.
7. Returns, Refunds & Cancellations
Returns and refunds are governed by our Refund and Returns Policy, which forms part of these Terms.
Please refer to the Refund and Returns Policy page for full details.
8. Used & Refurbished Devices
By purchasing used or refurbished products, you acknowledge that:
- Devices may show signs of prior use
- Battery health and cosmetic condition may vary
- All devices are tested for functionality before sale
No refunds will be issued for cosmetic wear consistent with the listed condition.
9. Warranty
Warranty terms (if offered) are detailed separately and may vary depending on the product.
Warranty does not cover:
- Accidental damage
- Water damage
- Software issues
- User misuse or unauthorised repairs
10. User Responsibilities
You agree not to:
- Misuse the website
- Attempt unauthorised access
- Provide false information
- Use the website for unlawful purposes
Any breach may result in suspension or termination of access.
11. Intellectual Property
All content on this website, including:
- Text
- Images
- Logos
- Graphics
is the property of iExpert Market and may not be copied, reproduced, or used without prior written consent.
12. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect or consequential losses
- Our liability is limited to the value of the product purchased
Nothing in these Terms limits your statutory rights under UK law.
13. Force Majeure
We are not liable for failure to perform obligations due to events beyond our reasonable control, including but not limited to:
- Natural disasters
- Strikes
- Supply chain disruptions
- Courier delays
14. Privacy & Data Protection
Your personal data is handled in accordance with our Privacy Policy and UK GDPR regulations.
15. Amendments
We reserve the right to update or modify these Terms at any time.
Changes will take effect once published on this page.
16. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
17. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: support@iexpertmarket.co.uk
Website: https://iexpertmarket.co.uk