Privacy policy
Last updated: 04/01/2026
Website: https://iexpertmarket.co.uk
At iExpert Market, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
iExpert Market
161 Hamlet Court Road
Westcliff-on-Sea, Southend
SS0 7EL
United Kingdom
Phone: +44 (0) 7939 990557
Email: support@iexpertmarket.co.uk
For the purposes of data protection law, iExpert Market is the data controller.
2. Information We Collect
We may collect and process the following personal data:
a) Information You Provide
- Full name
- Billing and delivery address
- Email address
- Phone number
- Payment details (processed securely by third-party providers)
- Order history and communication records
b) Automatically Collected Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our website
- Cookies and usage data
3. How We Use Your Information
We use your personal data to:
- Process and fulfil orders
- Deliver products and services
- Communicate about your order or enquiries
- Provide customer support
- Improve our website and services
- Prevent fraud and unauthorised activity
- Comply with legal and regulatory obligations
4. Legal Basis for Processing
We process your personal data under the following lawful bases:
- Contractual necessity – to fulfil your order
- Legal obligation – to comply with laws and regulations
- Legitimate interests – to improve services and prevent fraud
- Consent – where you have explicitly agreed (e.g. marketing emails)
5. Marketing Communications
We may send you promotional emails only if:
- You have opted in, or
- You are an existing customer and marketing is relevant
You can opt out at any time by:
- Clicking the unsubscribe link in emails, or
- Contacting us at support@iexpertmarket.co.uk
6. Cookies
Our website uses cookies to:
- Ensure proper functionality
- Improve user experience
- Analyse website performance
You can manage or disable cookies through your browser settings.
For more information, please see our Cookies Policy (if applicable).
7. Sharing Your Data
We may share your data only with trusted third parties, including:
- Payment processors (e.g. Stripe, PayPal)
- Delivery and courier services
- Website hosting and IT service providers
- Legal or regulatory authorities when required
We never sell your personal data to third parties.
8. Data Storage & Security
We take appropriate technical and organisational measures to protect your data, including:
- Secure servers
- Encryption where applicable
- Restricted access to personal information
Data is retained only for as long as necessary to fulfil legal and business requirements.
9. International Data Transfers
Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
10. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact us at support@iexpertmarket.co.uk.
11. Data Retention
We retain personal data only for as long as necessary to:
- Complete transactions
- Meet legal obligations
- Resolve disputes
- Enforce agreements
12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
14. Contact & Complaints
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
iExpert Market
161 Hamlet Court Road
Westcliff-on-Sea, Southend
SS0 7EL